25 reviews were posted on Google between 2025-10-01 and 2026-09-19: 22 five-star, 0 four-star, 2 three-star, 1 two-star and 0 one-star. Their average is 4.72 / 5. 20 include written text; 5 are star ratings only. Pastasole replied to 96% of them. Average sub-ratings: Food 4.75/5, Service 4.9/5, Atmosphere 4.89/5.
All-time rating distribution on Google
Rating
Ratings
Share
5 star
21
88%
4 star
0
0%
3 star
2
8%
2 star
1
4%
1 star
0
0%
What reviewers report
Answers to the optional questions Google asks reviewers, counted over the reviews above.
Question on Google
Answers (count)
Answered
Price per person
$10–20 (5); $20–30 (3)
8
Order type
Dine in (3); Take out (1)
4
Meal type
Lunch (2); Dinner (1); Other (1)
4
Reservation
Reservations not required (2); Walk-ins only (1)
3
Noise level
Moderate noise (2); Very loud, hard to hear (1); Quiet, easy to talk (1); Loud, but you can still talk (1)
5
Seating type
Indoor dining area (1); Booth seating (1)
2
Wait time
No wait (4)
4
Recommendation for vegetarians
Highly recommend (3)
3
Vegetarian offerings
Large vegetarian selection (1)
1
What reviewers talk about
Keyword counts over the 20 written reviews (English text, including Google translations). Quotes are the most recent matching sentence.
Staff and service
Mentioned in 6 of 20 written reviews (30%) · average rating when mentioned 5.0 · 6 in 4–5★ reviews, 0 in 1–3★ reviews
From a 4–5★ review (5★, 2026-09-17): “He was extremely friendly, attentive, and helpful.”
Fresh / handmade pasta
Mentioned in 4 of 20 written reviews (20%) · average rating when mentioned 5.0 · 4 in 4–5★ reviews, 0 in 1–3★ reviews
From a 4–5★ review (5★, 2026-09-17): “The food was delicious, fresh, and very well prepared, and everything we ordered was really tasty.”
Price and value
Mentioned in 3 of 20 written reviews (15%) · average rating when mentioned 4.33 · 2 in 4–5★ reviews, 1 in 1–3★ reviews
From a 4–5★ review (5★, 2026-08-02): “But totally worth the price.”
From a 1–3★ review (3★, 2026-08-25): “Super expensive for what it is.”
Wait time and speed
Mentioned in 3 of 20 written reviews (15%) · average rating when mentioned 4.33 · 2 in 4–5★ reviews, 1 in 1–3★ reviews
From a 4–5★ review (5★, 2026-09-12): “Amazing service and my food was ready so fast and absolutely delicious!”
From a 1–3★ review (3★, 2026-08-25): “A $30 fast food lunch.”
Parmesan wheel
Mentioned in 2 of 20 written reviews (10%) · average rating when mentioned 5.0 · 2 in 4–5★ reviews, 0 in 1–3★ reviews
From a 4–5★ review (5★, 2026-07-13): “I always wanted to have pasta from the parmesan wheel, it was phenomenal.”
We had a really great experience at this restaurant. The food was delicious, fresh, and very well prepared, and everything we ordered was really tasty.
A special mention to Ed, who looked after us during our visit. He was extremely friendly, attentive, and helpful. My girlfriend ordered the pasta with pesto, but we later found out that the pesto contained nuts, which she could not eat. As soon as Ed found out, he was very understanding and immediately brought us a new dish without any nuts, making sure everything was safe for her.
We really appreciated his kindness and attention to detail. It made us feel very well taken care of and made the whole experience even better.
We would definitely recommend this place, both for the quality of the food and especially for the excellent service. Thank you, Ed, for being so helpful and making our visit such a pleasant one!
Meal type: Dinner · Price per person: $10–20
Reply from Pastasole
Thank you so much for taking the time to share such a thoughtful review! ❤️ We’re absolutely delighted to hear that you enjoyed the fresh pasta and everything you ordered.
And we’ll be sure to share your kind words with Ed! 😊 We’re especially glad he was able to assist with the pesto situation and make sure your girlfriend had a safe and enjoyable meal. Taking care of our guests and making them feel comfortable is so important to us.
We truly appreciate your recommendation and are so happy Ed helped make your visit a memorable one. We can’t wait to welcome you both back to PastaSole for more delicious pasta! 🍝
-PastaSole Shaver Hall-
Amazing service and my food was ready so fast and absolutely delicious!
Reply from Pastasole
Thank you so much for your kind words! We’re thrilled you enjoyed your food and that our service was fast and welcoming. We truly appreciate your support and hope to see you again soon! 🍝😊
-PastaSole Shaver Hall-
Lovely atmosphere and delicious pasta.
The staff is perfect and always friendly.
Translated by Google from German.
Reply from Pastasole
Thank you so much for your kind words! We’re delighted you enjoyed our pasta, atmosphere, and friendly service. We truly appreciate your support and hope to welcome you back again soon! ❤️🍝
-Pastasole Shaver Hall-
The Pasta is too good!
Simple, Flavourful & Delicious.
A true hidden gem (literally inside a crowed food hall hard to spot)
Price per person: $20–30 · Reservation: Walk-ins only · Wait time: No wait · Recommendation for vegetarians: Highly recommend · Vegetarian offerings: Large vegetarian selection
Reply from Pastasole
We’re so glad to hear you had a great experience! Nothing makes us happier than happy customers.
Come back soon, there’s always more pasta and smiles waiting for you!
-PastaSole Shaver Hall-
Excellent pasta! The pasta is freshly prepared, and there's a good selection of sauces and delicious toppings. There really is something for everyone. The service was very attentive and friendly. Shaver Hall also offers great seating and live music from Tuesday to Saturday. Highly recommended for a true New York experience!
Translated by Google from German.
Price per person: $10–20 · Reservation: Reservations not required · Seating type: Indoor dining area
Reply from Pastasole
Thank you for your wonderful review! We're so happy you enjoyed our freshly prepared pasta, variety of sauces and toppings, and our friendly service. We're grateful for your recommendation and hope to welcome you back for another great experience!
-PastaSole Shaver Hall-
Super expensive for what it is. A $30 fast food lunch. Honestly it was not great. The fettuccine had no spice to it. It just all tasted fast food. For this price you can go to a regular restaurant and eat with reL metal silverware, not plastic utensils. The food hall is beautiful though. Glad they finally found some good use for the old Lord & Taylor building. Hopefully they will utilize the top floors as well.
Order type: Dine in · Price per person: $20–30 · Noise level: Very loud, hard to hear
Reply from Pastasole
Thank you for sharing such honest feedback. We’re glad you enjoyed the service and the beautiful atmosphere at the food hall, though we’re sorry the food and overall value did not meet your expectations. We appreciate your comments about the seasoning, utensils, and pricing, and we’ll take them seriously as we continue improving. We hope you’ll consider giving us another chance in the future.
-PastaSole Shaver Hall-
I came here specifically for the ravioli. Small portions. Maybe 10 in a bowl. But totally worth the price. I could have eaten 2 bowls.
Reply from Pastasole
Thank you so much for coming specifically for our ravioli! We’re thrilled to hear you enjoyed them and felt they were worth it. 😊 We’d love to have you back for that second bowl! 🍝
-PastaSole Shaver Hall-
Order type: Dine in · Meal type: Lunch · Price per person: $10–20
Reply from Pastasole
We’re so glad to hear you had a great experience! Nothing makes us happier than happy customers.
Come back soon, there’s always more pasta and smiles waiting for you!
-PastaSole Shaver Hall-
We’re so glad to hear you had a great experience! Nothing makes us happier than happy customers.
Come back soon, there’s always more pasta and smiles waiting for you!
-PastaSole Shaver Hall-
Beautiful restaurant and as an Italian I can say that the pasta is delicious
Translated by Google from Italian.
Reply from Pastasole
Thank you so much! Hearing such kind words from an Italian means a lot to us. We're delighted you enjoyed our pasta and hope to welcome you back again soon. Grazie! 🍝
-PastaSole Shaver Hall-
Hands down the best pasta we had on our trip. We ate at an expensive Italian restaurant and it was trash compared to Pastasole. I always wanted to have pasta from the parmesan wheel, it was phenomenal. The garlic bread was just as good, very well seasoned, crispy on the outside, soft and tasty on the inside. The prices were so reasonable. You get a lot of pasta for the price. Thanks for the wonderful meal on our last night in NYC. Best of Luck! Give them a try, you won't regret it ☺️
Reply from Pastasole
Thank you so much for your incredibly kind words! We're honored to have been part of your last night in NYC. It means a lot to hear that you enjoyed the parmesan wheel pasta, garlic bread, and our prices. We wish you safe travels and hope to welcome you back on your next visit to New York! 😊
-PastaSole Shaver Hall-
Reservation: Reservations not required · Seating type: Booth seating
Reply from Pastasole
Thank you so much! We're thrilled you think our pasta is the best. We truly appreciate your support and look forward to serving you again soon! 🍝😊
-PastaSole Shaver Hall-
These guys really know what they're doing! This was hands down the best pasta I've ever had. I asked for their recommendations, and they guided me through the menu perfectly. Every dish was outstanding, and the whole experience exceeded my expectations. If you're in the area, this place is an absolute must try!
Reply from Pastasole
Thank you so much for your wonderful review! We're thrilled you enjoyed our recommendations and had such a great experience. We can't wait to welcome you back again soon!
-PastaSole Shaver Hall-
Great food, great service, and a very kind and friendly staff
Noise level: Quiet, easy to talk · Group size: Suitable for all group sizes · Wait time: No wait · Recommendation for vegetarians: Highly recommend
Reply from Pastasole
Thank you so much for your kind words! We're happy you enjoyed both our food and service. We look forward to welcoming you back soon!
-PastaSole Shaver Hall-
Such a great spot for a quick lunch. Shaver Hall itself already has an amazing atmosphere but Pastasole just tops it off. You can build your own pasta bowl or choose from the chef recommendations. The mini calzone is my favorite appetizer and the pasta together with the arrabbiata sauce tastes amazing! Will definitely come back to try more from their menu!
Noise level: Loud, but you can still talk
Reply from Pastasole
Thank you for your wonderful review! We're so happy you enjoyed the mini calzone, arrabbiata pasta, and the Shaver Hall atmosphere. We can't wait to welcome you back to try more of our menu!
-PastaSole Shaver Hall-
I was told by the cashier that there wouldn't be a lot of lobster in the lobster fettuccine given it's the sauce but I expected real bits of lobster. Instead they used imitation crab meat in the sauce. Extremely disappointed in this meal.
We’re so glad to hear you had a great experience! Nothing makes us happier than happy customers.
Come back soon, there’s always more pasta and smiles waiting for you!
-PastaSole Shaver Hall-
My fav spot to go to at Shaver Hall!
Such great fresh al dente pasta with that super yummy parmesan wheel taste. They’ve got great sauce and topping options too that you can never get tired of.
Also just great customer service. they’re always very kind and have great attention to detail when answering questions. i’ve brought my friends here so we could have a tasting and they’re very informative on what goes good with what. i’ve never had to wait long for my food when i stop in for lunch.
Order type: Take out · Meal type: Lunch · Price per person: $10–20 · Recommendation for vegetarians: Highly recommend
Reply from Pastasole
Thank you so much for your wonderful review! We're delighted to hear we're your favorite spot at Shaver Hall. Your kind words about our fresh pasta, friendly team, and customer service truly mean a lot to us. We appreciate your support and look forward to serving you and your friends again soon!
-PastaSole Shaver Hall-